Help & Contact Download the free eBay app Download the free eBay app Sign out. Literal values and messages, as well as snippets of sample code.įor example: "Specify a listing type of FixedPriceItem when you list an item on the eBay marketplace."įor example: "The Motors Local Market format lets subscribed motor dealers list motor vehicles for sale within a local area.įAQs Developer Community Forum Developer Technical Support APIs API License AgreementĬopyright 1999-2023 eBay Inc. When you’re selling on eBay, you might sometimes need to get in touch with a buyer. I listed a number of large items and a few of them sold right away. The best way to contact eBays customer service team is through their online help center. Depending on whether they’ve already purchased an item from you, or have just bid on one of your listings, you’ll be able to contact them in. When you’re selling on eBay, you might sometimes need to get in touch with a buyer. Language- and protocol-independent references to call names, data types and fields.įor example: "Use AddItem to list an item on an eBay marketplace."įor example, Item.ShippingDetails means we are referring to the ShippingDetails field of the Item object. International Article Number (EAN) International Standard Book Number (ISBN). How you contact a seller on eBay depends on whether you've already bought an item from them or not. Throughout this guide the following typographic conventions are used: Format How to handle a return request as a seller 4 min article Help a buyer with an item they didn’t receive 3 min article Return shipping for sellers 4 min article Ask eBay to step in and help for sellers 2 min article Appeal the outcome of a case as a seller 2 min article Report an issue with a buyer 2 min article Refunding buyers 2 min article Handling payment disputes 3 min article Contacting. ![]() ![]() The Trading API allows sellers to create and manage listings, manage inventory, fulfill orders, and communicate with customers. Click on 'Help and Contact' at the top of any eBay page. If you are primarily interested in using REST-based selling APIs, refer to the Selling Integration Guide instead. Need to resolve an issue with a buyer or seller If youve already attempted to contact the. ![]() Note: This user guide provides information about the Trading API. This includes counterfeit or stolen items, or other suspected fraud.
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